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iPad 1 - Feb Issues - Fail

 
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iPad 1 - Feb Issues - Fail - 7/1/2014 8:38:09 AM   
wordy

 

Posts: 2
Joined: 14/2/2006
Tried tweeting a few times but no response

I cannot download the latest issue despite being a subscriber since the iPad editions release.

I am running an iPad 1 - tell me you havent stopped the support for that!

I just get the message "Cannot Connect to Server" - tried everyday for the past week or so - also tried reinstalling app several times

I only just renewed my subscription and am feeling down that I cant get the latest

Please help

M
Post #: 1
RE: iPad 1 - Feb Issues - Fail - 7/1/2014 9:52:09 AM   
James Dyer


Posts: 746
Joined: 27/9/2005
Don't worry, we haven't dropped iPad 1 support yet. Server issues are often a problem with Adobe's server but they only tend to last a few hours so that seems unlikely if you've been trying for a few days. I'm going to have to pass this on to Adobe tech support as I've no idea in this case. Drop me an e-mail james(at)empireonline.com and I'll cc you in on the reply.

_____________________________

"Mrs Landingham, what's next?"

(in reply to wordy)
Post #: 2
RE: iPad 1 - Feb Issues - Fail - 7/1/2014 9:52:38 AM   
James Dyer


Posts: 746
Joined: 27/9/2005
Oh and could you confirm whether it's the UK or US version.

_____________________________

"Mrs Landingham, what's next?"

(in reply to James Dyer)
Post #: 3
RE: iPad 1 - Feb Issues - Fail - 7/1/2014 10:25:06 AM   
wordy

 

Posts: 2
Joined: 14/2/2006
Thanks James - will email you now sir!

Much appreciated

(in reply to James Dyer)
Post #: 4
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