FoximusPrime
Posts: 220
Joined: 11/12/2005
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The ridiculous length of the pre-film adverts isn't unique to Vue: I went to a showing of something at the Odeon Printworks in Manchester last year. We inadvertently arrived 15 minutes after the showtime and still sat through a further 25 to 30 minutes of adverts / trailers! That's possibly the worst I've experienced. As for Vue, I can't stand them. Based on the three that I've frequented over the years (Cheshire Oaks, Salford Quays, Bolton), the sound system just seems to have all the settings ramped up to maximum, so the slightest sound has a ton of bass. Plus they never seem to drop the lights all the way for the film; the Vue at the Salford Quays actually keeps the lights on full during the trailers. Add to that the fact that they clearly don't give two shits about the customer experience - we're just walking pound signs to them. In my experience they were the first chain to phase out the box office to sell tickets at the concessions counter, meaning I have to wait 20 minutes just to buy a ticket while the tool in front of me in the queue orders three lattes, a hot dog and some nachos so they can stink the auditorium out. Whilst texting. I gave up on that chain entirely after a Halloween showing of Ghostbusters two or three years ago that cut out three times with a wait of five to ten minutes each time before it came back on. Needless to say I opted for the cash refund over Vue vouchers. It's disappointing, as I really used to like Warner Village Cinemas.
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