NickCroker
Posts: 8
Joined: 26/8/2011
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It'll take about an hour or so, will it? Well, here we are 3 hours later, and nothing.
I wish I could say that this was a rare occurrence, but it's basically every month that there's some kind of problem that sees the iPad issue arriving later than planned. If we even get it on the day of release it's a pleasant surprise. My work colleague's had his print edition since Monday, and that's fine by me, but I would actually like to get the iPad edition on the day it's supposed to come out once in a while.
You must acknowledge, James, that this monthly wrangling with the issue doesn't put Empire in a good light. That's before we look at the rumbling issue of joint print/ipad subscriptions, the app failing to recognise you've bought a subscription, or failing to recognise your past purchases, so you can spend the day deleting the app and reinstalling it in the vain hope that it might work. Automatic downloads in the background don't work either, unlike most other reputable newsstand publications (The Guardian, for example); that last point is hardly a deal-breaker, but it'd really be helpful, and I'd expect a magazine at the supposed cutting-edge to have thought of it and implemented it by now.
As a side note, you're now looking at serious competition as regards iPad versions of movie mags, as Total Film have sensibly relaunched their iPad edition as an interactive version, instead of their previous PDF style scan approach. As far as I can see, their editions are out on time and working. There are some complaints about download speed, but if they can beat that, then Empire's monthly release date kerfuffle is going to look even more embarrassing than it normally does.
Anyway, Whose fault is it this month? Adobe's again?
I signed up last month for a year's subscription, as well! I must need my fucking head read. I'm yea close <indicates small distance between thumb and index finger> to asking for a refund, to be honest, because I basically no longer have any faith in you to deliver the bloody magazine at a sensible time on the day of release - assuming that we get it on the day of release at all.
What are Empire actually doing to sort this out, other than rolling their eyes and saying "Tsk, that Adobe eh? What a bunch of wags"?
EDIT: It's just appeared on Newsstand, so appraently "an hour or so" Empire-time is equivalent to 3 and a half hours normal time. Thanks for getting it out on release day, then.
< Message edited by NickCroker -- 31/5/2012 6:08:33 PM >
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